Privacy Policy

Last updated: April 29, 2026

1. Introduction

Pixproof ("we," "us," or "our") operates the pixproof.ai website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content detection platform.

By using Pixproof, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

  • Name, email address, and password when you create an account
  • Payment information processed securely through Stripe (we do not store card numbers)
  • Usage data including scan counts, plan tier, and feature usage

Uploaded Content

  • Images and videos you submit for analysis
  • URLs you provide for content scanning
  • Metadata extracted during analysis (EXIF data, file properties)

Automatically Collected

  • IP address, browser type, device information
  • Pages visited, time spent, and interaction patterns
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide, maintain, and improve our AI detection services
  • Process your uploaded content and deliver analysis results
  • Manage your account, subscriptions, and billing
  • Send transactional emails (verification codes, receipts, scan results)
  • Monitor usage to enforce plan limits and prevent abuse
  • Improve our detection models and platform accuracy
  • Comply with legal obligations

4. Content Retention & Deletion

  • Free plan: Uploaded files and analysis results are automatically deleted after 24 hours
  • Paid plans: Uploaded files are retained for 30 days, then automatically deleted
  • Analysis results (scores, heatmaps, reports) are retained according to your plan's history period (7, 30, or 90 days)
  • You can request immediate deletion of your data at any time by contacting us

5. Data Sharing

We do not sell your personal information. We share data only with:

  • Stripe — for payment processing
  • AWS — for cloud infrastructure (hosting, storage, compute)
  • Modal — for GPU-based AI processing of uploaded content

All third-party providers are bound by data processing agreements and process data only as necessary to provide their services.

6. Data Security

We implement industry-standard security measures including:

  • TLS/HTTPS encryption for all data in transit
  • AES-256 encryption for data at rest (S3, RDS)
  • Secrets managed via AWS Secrets Manager
  • Access controls and least-privilege IAM policies
  • Regular security reviews and dependency updates

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your personal data and uploaded content
  • Export your data in a portable format
  • Withdraw consent for data processing
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at pixel.proof@pixproof.ai.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics cookies (if any) are anonymized and used solely to improve the platform.

9. Children's Privacy

Pixproof is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
pixel.proof@pixproof.ai